1Voice Radio (website url address: https://1voiceradio.com) appreciates your business and trust. Please read this Privacy Policy carefully, as it outlines how we handle your data and grants consent for us to collect and use your information when you use our services on both iOS and Android platforms.
2. DATA COLLECTED
DATA STORAGE LOCATION
We are a U.S. based company and also adhere to the EU/US “Privacy Shield,” ensuring that your data is securely stored and GDPR compliant.
DATA COLLECTED ON THE 1VOICE RADIO APP (iOS & Android)
When you use the 1Voice Radio app on iOS or Android, we collect the following data:
- Registration Data: If you create an account on our app, we store your chosen username, email address, and any additional personal information you add to your user profile. You can review, modify, or delete this information at any time (except for changing your username). Website administrators may also access and edit this information.
- Purchase Data: To provide product support, you need to have one or more purchase codes on our app. We store these purchase codes along with support expiration dates and your user data. This information is necessary for us to offer downloads, product support, and other customer services.
- Support Data: If you have a registered account on our app and require support, you can submit support tickets. Only the data you explicitly provide is sent, and we seek your consent each time you create a new support ticket. 1Voice Radio adheres to the EU/US “Privacy Shield.”
- Comments: When you leave comments on our app, we collect the data entered in the comments form, as well as your IP address and browser user agent string to assist with spam detection.
- Contact Form: Information submitted through our app’s contact form is sent to our company email, hosted by Zoho. Zoho complies with the EU/US “Privacy Shield.” These submissions are retained solely for customer service purposes and are never used for marketing or shared with third parties.
GOOGLE ANALYTICS
We utilize Google Analytics on our app for anonymous reporting of site usage. No personalized data is stored. If you wish to opt out of Google Analytics monitoring your behavior on our app, please use this link: Google Analytics Opt-out.
CASES FOR USING THE PERSONAL DATA
We use your personal information for the following purposes:
- Verification and identification of users during app usage.
- Providing technical assistance.
- Sending important updates and news to our users.
- Monitoring account activity to prevent fraudulent transactions and ensure security.
- Customizing the app to enhance your personalized experience.
- Ensuring the overall performance and smooth operation of administrative functions.
3. EMBEDDED CONTENT
Pages on this app may include embedded content, such as YouTube videos. Embedded content from other websites functions in the same way as if you visited those sites directly. These websites may collect data, use cookies, employ third-party tracking, and monitor your interactions with the embedded content. If you are logged into these websites, your interactions with the embedded content may be tracked.
Below is a list of services we use:
We use the Facebook page plugin to display our Facebook timeline on our app. Facebook has its own cookie and privacy policies over which we have no control. No cookies from Facebook are installed, and your IP is not sent to a Facebook server until you provide consent. See their privacy policy here: Facebook Privacy Policy.
We utilize the Twitter API to display our tweets timeline on our app. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you provide consent. See their privacy policy here: Twitter Privacy Policy.
YOUTUBE
We embed YouTube videos on our app. YouTube has its own cookie and privacy policies over which we have no control. No cookies from YouTube are installed, and your IP is not sent to a YouTube server until you provide consent. See their privacy policy here: YouTube Privacy Policy.
4. COOKIES
This app uses cookies, which are small text files placed on your device to enhance your user experience. Cookies help retain user preferences, store information for features like shopping carts, and provide anonymized tracking data to third-party applications, including Google Analytics. Cookies are generally used to improve your browsing experience.
You have the option to disable cookies in your browser, which can be done through your browser’s help section.
NECESSARY COOKIES (ALL APP VISITORS)
- cfduid: Used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. More information on privacy can be found here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the app.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED-IN CUSTOMERS)
- wp-auth: Used by WordPress to authenticate logged-in visitors, handle password authentication, and verify users.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, handle password authentication, and verify users.
- wordpress_test_cookie: Used by WordPress to ensure cookies function correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies, with the number at the end representing your individual user ID from the user database table. These cookies customize your view of the admin interface and possibly the main site interface.
- wp-settings-{time}-[UID]: WordPress also sets a few wp-settings-{time}-[UID] cookies, using the user ID, which customize your view of the admin interface and possibly the main site interface.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered user of our app, no personal information about you is retained or accessible.
If you are a registered user, your personal information can be accessed by:
- Our system administrators.
- Our support team when necessary to provide assistance.
6. THIRD PARTY ACCESS TO YOUR DATA
We do not share your data with third parties in a way that reveals your personal information, such as email or name.
7. HOW LONG WE RETAIN YOUR DATA
Metadata from support tickets or comments is retained until you request its removal. This data is used to recognize you and automatically approve your comments without moderation.
If you register on our app, we also store the personal information provided in your user profile. You can review, modify, or delete this information at any time, with the exception of changing your username. Website administrators may also access and edit this information.
8. SECURITY MEASURES
We employ SSL/HTTPS throughout our app to encrypt user communications with our servers, ensuring that personally identifiable information is not captured or intercepted by third parties without authorization.
In the event of a data breach, our system administrators will promptly take necessary actions to preserve system integrity, contact affected users, and reset passwords if needed.
9. YOUR DATA RIGHTS
GENERAL RIGHTS
If you have a registered account or have left comments on our app, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You may also request the erasure of personal data we store, except for data we are required to retain for administrative, legal, or security purposes. Erasing all your data means we can no longer provide support or other product-related services.
GDPR RIGHTS
Your privacy is of utmost importance to us. We aim to support the GDPR standard. 1Voice Radio allows residents of the European Union to use its service, and we are committed to complying with the European General Data Protection Regulation. For more details, please see here: EU GDPR Information Portal.
10. THIRD-PARTY WEBSITES
1Voice Radio may post links to third-party websites on our app. These third-party websites are not screened for privacy or security compliance by 1Voice Radio, and we disclaim liability for their conduct.
All social media sharing links, whether displayed as text links or social media icons, do not connect you to associated third parties unless you explicitly click on them.
This Privacy Policy, along with other policies in place and any amendments, does not create rights enforceable by third parties or necessitate the disclosure of personal information related to Service or Site members. 1Voice Radio bears no responsibility for information collected or used by advertisers or third-party websites. Please review the privacy policies and terms of service for each site visited through third-party links.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
Under certain circumstances, we may need to release your information for legal purposes, such as responding to requests from government agencies or private litigants. We may disclose your information to third parties in situations where we believe, in good faith, that it is necessary for civil actions, criminal investigations, or other legal matters. In case of a subpoena affecting your privacy, we may notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, although we are not obligated to do so. We may also proactively report you and release your information to third parties if we believe it is prudent for legal reasons, such as suspected fraudulent activities. You release us from any damages arising from the release of your information to law enforcement agencies or private litigants.
The sharing of personal data for legal purposes will be done in compliance with the laws of your country of residence.
12. AMENDMENTS
We reserve the right to amend this Privacy Policy periodically. When we make amendments, we will update this page accordingly and require your acceptance of the amendments to continue using our services.